Welcome to “TECHNOLOGENT DOO” policy
Welcome to Technologent’s privacy policy. This policy sets out how we handle your personal information if you’re a TECHNOLOGENT.RS user or visitor to our site. It applies to our “site”.
When we say ‘we’, ‘us,” or” TECHNOLOGENT.RS,” it’s because that’s who we are, and we own and run the site. If we say “policy”, we are talking about this privacy policy. If we say ‘user terms,” we’re talking about the rules for using our site. The rules vary by service, and each service makes them separately available and seeks consent to them separately from this policy.
The type of personal information we collect
We collect certain personal information about visitors and users of our site. The most common types of information we collect include things like user names, email addresses, IP addresses, other contact details, survey responses, blogs, photos, payment information such as payment agent details, transactional details, support queries, forum comments (if applicable), content you direct us to make available on our site (such as item descriptions), your actions on our site (including any selections or inputs into items), and web and email analytics data.
How we collect personal information
We collect personal information directly when you provide it to us, automatically as you navigate through the site or through other people when you use services associated with the site.
We collect your personal information when you provide it to us when you complete membership registration, subscribe to our email list, submit feedback, or send us a communication.
Personal information we collect about you from others
Although we generally collect personal information directly from you, on occasion we also collect certain categories of personal information about you from other sources.
In particular: third-party service providers (like Google) who are located in the U.S., which may provide information about you when you link, connect, or login to your account with the third-party provider, and they send us information such as your registration and profile from that service. The information varies and is controlled by that service provider or as authorized by you via your privacy settings at that service provider; and other third-party sources or partners from the U.S., whereby we receive additional information about you (to the extent permitted by applicable law), such as demographic data or fraud detection information, and combine it with information we already have about you. For example, fraud warnings from service providers like identity verification services. We also receive information about you and your activities on and off the TECHNOLOGENT.RS platform through partnerships.
How we use personal information
We will use your personal information to:
Where this is necessary for purposes that are in our or “third parties” legitimate interests. These interests include:
Operating the site;
Providing services described on the site;
Verifying identity when you register;
Updating you with operational news and information about our site and services, e.g., to notify you about changes to our site, website disruptions, or security updates;
Carrying out technical analysis to determine how to improve the site and services we provide;
Monitoring activity on the site, e.g., to identify potential fraudulent activity and to ensure compliance with the user terms that apply to the site;
Managing our relationship with you, e.g., by responding to your comments or queries submitted to us on the Site, asking for your feedback, or whether you want to participate in a survey;
Managing our legal and operational affairs (including managing risks relating to content and fraud matters);
Improving our services;
Providing general administrative and performance functions and activities;
Using data analytics to measure the effectiveness of advertising on the site and improve the optimization of our services (including by way of data analytics tools).
Where you give us consent:
- Providing you with marketing information about services that we feel may interest you; and customizing our services and website, like advertising that appears on the site, where this involves the use of cookies or similar technologies, in order to provide a more personalized experience.
- For purposes that are required by law.
- For the purpose of responding to requests by the government, a court of law, or law enforcement authorities conducting an investigation.
When we disclose your personal information
We will disclose personal information to the following recipients:
Our professional advisers (lawyers, accountants, financial advisers, etc.) in Serbia;
Regulators and government authorities in connection with our compliance procedures and obligations;
A purchaser or prospective purchaser of all or part of our assets or our business, and their professional advisers, in connection with the purchase;
A third party to respond to requests relating to a criminal investigation or alleged or suspected illegal activity;
A third party, in order to enforce or defend our rights or to address financial or reputational risks;
A rights holder in relation to an allegation of intellectual property infringement or any other infringement; and other recipients where we are authorized or required by law, or where we are requested to do so by the government, a court of law, or law enforcement authorities.
Where we transfer and/or store your personal information
We are based in Serbia. Some of the recipients we have described in Section above and to whom we disclose your personal information are based in places like Serbia. We do this on the basis of this policy. In order to protect your information, we take care, where possible, to work with subcontractors and service providers who we believe maintain an acceptable standard of data security compliance.
How do we keep your personal information secure?
We store personal information on secure servers that are managed by us and our service providers, and occasionally on hard copy files that are kept in Serbia. Personal information that we store or transmit is protected by security and access controls, including username and password authentication, two-factor authentication, and data encryption where appropriate.
Marketing choices regarding your personal information
Where we have your consent to do so (e.g., if you have subscribed to one of our email lists or have indicated that you are interested in receiving offers or information from us), we send you marketing communications by email about products and services that we feel may be of interest to you. You can ‘opt-out’ of such communications if you would prefer not to receive them in the future by using the “unsubscribe” facility provided in the communication itself.
You also have choices about cookies, as described below. By modifying your browser preferences, you have the choice to accept all cookies, be notified when a cookie is set, or reject all cookies. If you choose to reject cookies, some parts of our site may not work properly in your case.
Cookies (not the type you eat!) and web analytics
For more information about how we use cookies, web beacons, and similar technologies, see our cookie policy here, and for more general information on cookies, see https://www.allaboutcookies.org
When you visit our site, certain information is recorded that is generally anonymous and does not reveal your identity. If you’re logged into your account, some of this information could be associated with your account. We’re talking about the following kinds of details:
Your IP address or proxy server IP address’;
The domain name you requested;
The name of your internet service provider is sometimes captured, depending on the configuration of your ISP connection.
The date and time of your visit to the website;
The length of your session;
The pages that you have accessed;
the number of times you access our site within any month;
the file URL you look at and information relating to it;
the website that referred you to our site;
the operating system that your computer uses;
the technical capabilities of your web browser.
Occasionally, we will use third-party advertising companies to serve ads based on prior visits to our site. For example, if you visit our site, you may later see an advertisement for our products and services when you visit a different site. Read more about your options in our cookie policy.
Information about children
Our site is not suitable for children under the age of 18, so if you are under 18, we ask that you do not use our site or give us your personal information.
Information you make public or give to others
If you make your personal information available to other people, we can’t control or accept responsibility for the way they will use or manage that data. There are lots of ways that you can find yourself providing information to other people, like when you post a public message on a forum thread, share information via social media, or make contact with another user (such as a third-party author), whether via our site or directly via email. Before making your information publicly available or giving it to anyone else, think carefully. If you give information to another user via our site, ask them how they will handle your information. If you’re sharing information via another website, check the privacy policy for that site to understand its information management practices, as this privacy policy will not apply.
How can you manage or delete your personal information?
We retain your personal information for as long as is necessary to provide the services to you and others and to comply with our legal obligations. If you no longer want us to use your personal information or to provide you with the TECHNOLOGENT.RS services:
Writing us an email at office@technologent.rs submitting a request form through our help center for the relevant TECHNOLOGENT.RS service located at https://www.technologent.rs/contact-us/.
How long do we keep your personal information?
Please note that if you request the erasure of your personal information, we may retain information from deleted accounts as necessary for our legitimate business interests, to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations or requests by the government, a court of law, or law enforcement authorities, enforce the terms of service, and take other actions permitted by law. Any information we retain will be handled in accordance with this privacy policy.
When do we need to update this policy?
We will need to change this policy from time to time in order to make sure it stays up-to-date with the latest legal requirements and any changes to our privacy management practices.
When we do change the policy, we’ll make sure to notify you about such changes, where required. A copy of the latest version of this policy will always be available on this page.
How can you contact us?
If you have any questions about our privacy practices or the way in which we have been managing your personal information, please contact us directly through our contact page and fill out the form, or write us at office@technologent.rs
If you’re looking to report security vulnerability in TECHNOLOGENT.RS service, please head over to our CONTACT page.
We’re really glad you made it to the end of the privacy policy, because knowing this stuff is the best way to understand how your personal information is used and how to best manage it!
How can you access your personal information?
You are also entitled to ask us to port your personal information (i.e., transfer it to you in a structured, commonly used, and machine-readable format), erase it, or restrict its processing. You also have the right to object to some processing that is based on our legitimate interests, such as profiling that we perform for the purposes of direct marketing, and, where we have asked for your consent to process your data, to withdraw this consent as more fully described below.
These rights are limited in some situations; for example, we can demonstrate that we have a legal requirement to process your personal information. In some instances, this means that we may retain some data even if you withdraw your consent.
Where we require your personal information to comply with legal or contractual obligations, the provision of such data is mandatory; if such data is not provided, we will not be able to manage our contractual relationship with you or meet obligations placed on us. In all other cases, the provision of requested personal information is optional.
If you have unresolved concerns, you also have the right to complain to the data protection authorities. The relevant data protection authority will be the data protection authority of the country: (i) of your habitual residence; (ii) of your place of work; or (iii) in which you consider the alleged infringement has occurred.
Both personal information and personal data have the same meaning in the context of this privacy policy.