EDI support refers to the assistance and technical guidance provided to organizations using electronic data interchange (EDI) systems, ensuring smooth operation, troubleshooting, and resolving any issues that may arise during the EDI process. It is highly useful as it ensures the reliability and accuracy of data exchange, minimizes disruptions in communication with trading partners, and helps organizations quickly address and resolve EDI-related challenges. With EDI support, organizations can maintain seamless EDI operations, improve efficiency, and strengthen their business relationships by ensuring consistent and effective communication with trading partners.